Data Protection Policy

Data We Gather

We gather and manage various types of personal data, including:

How Your Information Is Used

Your personal information is utilized for these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle the processing and management of your car hire bookings and agreements. This includes verifying your identity to confirm compliance with our rental criteria. Our team coordinates the vehicle collection and return procedures, as well as processing payments, deposits, and any applicable charges.
• Customer Interaction (Legitimate Interest/Contract Fulfillment):
  • We will send booking confirmations, updates, and essential rental details. Our team will address your inquiries and offer customer support. You will be informed of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating site usage to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Regulatory Adherence and Legal Responsibilities:
  • Adhering to legal, regulatory, and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing disputes and upholding our policies.

Data Sharing Practices

Sharing Your Personal Data

• Car Hire Partnerships: We collaborate with third-party companies to provide services, including payment processing, IT support, and maintenance. These partners are contractually bound to safeguard your information.

We do not share your personal information with third-party marketers.

Data Protection

We adopt suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Nevertheless, no method of internet transmission or electronic storage can guarantee absolute security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The duration for which we retain information depends on its type and the specific circumstances of its processing.

Your Rights with Leek

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information with us.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and tailor content to your interests. You have the option to adjust your cookie settings through your browser preferences at any time.

Policy Changes

Leek may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Get in Touch

For inquiries regarding our Privacy Policy and data practices, contact us: